Communication Skills in Nursing Questions

Questions 52

ATI RN

ATI RN Test Bank

Communication Skills in Nursing Questions Questions

Question 1 of 5

The nurse is caring for a patient with a diagnosis of lung cancer. The nurse states, "If I were you, I would have radiation therapy." The nurse's statement is an example of which type of communication block?

Correct Answer: B

Rationale: The correct answer is B: Giving advice. In this scenario, the nurse is directly advising the patient on a course of action without fully understanding the patient's individual needs or preferences. Giving advice can hinder effective communication as it may come across as imposing one's own opinions onto the patient. In this case, the nurse should focus on empathetic listening and supporting the patient in making their own informed decisions. Incorrect choices: A: Inattentive listening - This refers to not paying attention to the patient, which is not demonstrated in the scenario. C: Using clich�s - Clich�s are overused phrases that lack originality, which is not the issue in the nurse's statement. D: Defensive response - This involves reacting defensively to criticism or feedback, which is not applicable to the nurse's advice-giving behavior in this scenario.

Question 2 of 5

One study of Italian primary care physicians caring for diabetic patients showed that those scoring highest on the empathy test had patients with:

Correct Answer: A

Rationale: Step 1: Empathy in healthcare has been linked to better patient outcomes due to improved communication and trust. Step 2: Physicians with high empathy are likely to provide better support and guidance to diabetic patients. Step 3: This support can lead to better adherence to treatment plans and lifestyle changes. Step 4: Improved adherence can result in significantly fewer acute diabetic complications. Therefore, the correct answer is A. Summary: Choice A is correct because empathy improves patient care and adherence, leading to better outcomes. Choices B, C, and D are incorrect as they do not align with the positive impact of empathy on patient outcomes.

Question 3 of 5

The team leader is working through the preoperative checklist and Ms. G, who has a breast lump, begins to cry. "What do you think about this breast surgery? My friend's arm got really swollen after she had the surgery. Can't I just take medication?" What is the priority nursing concept to consider in responding to Ms. G?

Correct Answer: A

Rationale: The correct answer is A: Anxiety. The priority nursing concept to consider in responding to Ms. G is anxiety because her emotional distress is evident through crying and expressing concerns about surgery. Addressing her anxiety is crucial to provide emotional support and ensure her well-being throughout the surgical process. By acknowledging her feelings, the nurse can help alleviate her fears, provide education about the surgery, and offer coping strategies. Choices B, C, and D are incorrect because they do not address the immediate emotional needs of the patient in this situation. Cellular regulation focuses on physiological processes, functional ability pertains to physical capabilities, and adherence relates to following treatment plans, which are not the primary concerns when a patient is experiencing anxiety and emotional distress.

Question 4 of 5

The nurse plans to use self-disclosure to aid a mother and father in the grieving process after the death of their child. The steps of a helpful self-disclosure appear below. What is the first step?

Correct Answer: B

Rationale: The correct answer is B: Listen to the parents talk about their child and observe their movements and gestures. This is the first step in using self-disclosure effectively to aid in the grieving process. By actively listening to the parents talk about their child and observing their non-verbal cues, the nurse can gain a deeper understanding of their emotions and experiences. This step helps build rapport and trust, showing empathy and validation for the parents' feelings. The other choices are incorrect: A: Succinctly share a personal experience that is a similar grieving experience - This step should come after listening to the parents and understanding their situation. C: Reflect upon the parent's statements to communicate understanding - Reflecting on the parents' statements is important, but it is not the initial step in the self-disclosure process. D: Seek verification that the self-disclosure was helpful to the child's parents - Seeking verification should come later in the process, after the self-disclosure has been made and its impact assessed.

Question 5 of 5

The nurse cares for an adult client diagnosed with type 1 diabetes mellitus. Which is essential in building mutuality in the nurse– client relationship?

Correct Answer: B

Rationale: The correct answer is B because building mutuality in the nurse-client relationship involves collaboration and shared decision-making. By involving the client in making decisions about self-care, the nurse fosters a sense of partnership and empowers the client to take ownership of their health. This approach promotes trust, respect, and active participation in managing diabetes. A is incorrect because retaining power and making judgments can create a hierarchical relationship, undermining mutuality. C is incorrect as having expert knowledge is important, but it does not necessarily build mutuality without involving the client in decision-making. D is incorrect because solving problems for the client may hinder their autonomy and growth in managing their condition independently.

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