Question 1 of 5

A hospital nurse is concerned about the demands of providing safe care to clients who are seriously ill. The nurse manager should suggest which intervention to effectively help the nurse balance the demanding work in the hospital setting?

A. Delegate more tasks to the unlicensed nursing personnel on the unit. B. Request a transfer to another nursing care unit with patients who are stable. C. Write down stories in a journal about how caring makes a difference for patients. D. Use an assertive communication style for every patient–nurse interaction.

Question 2 of 5

The nurse cares for a client who is scheduled for a breast biopsy. Which is the main purpose of the client3nurse relationship?

A. To develop a mutually satisfying experience for the client and nurse. B. To assist the client in achieving and maintaining optimal health. C. To provide excellent client service and improve quality of care. D. To allow the client to receive important health information.

Question 3 of 5

The nurse cares for elderly clients in an assisted living center. Which action by the nurse would best show respect for these clients?

A. Patronize clients who share ideas or voice concerns. B. Identify healthcare needs by listening to the clients. C. Address the clients formally by their last names. D. Limit the clients' opportunities to express opinions.

Question 4 of 5

The nurse has implemented a plan to improve expression of warmth to other nurses. It is most important for the nurse to include which evaluation method?

A. Self-monitor interactions with colleagues for feelings of relaxation and caring. B. Ask patients for their perception of the interactions that occur among nurses. C. Invite a supervisor to evaluate interactions and provide suggestions for improvement. D. Seek nominations for an award at the organizational level or from an association.

Question 5 of 5

Which statement describes the affective aspect of learning effective communication strategies?

A. "The nurse should use clear, direct statements using objective words." B. "The nurse uses body language that is congruent with the verbal message." C. "The nurse believes that positive communication strategies build confidence." D. "The nurse practices assertive and responsible communication strategies."

Communication Skills in Nursing Questions

Skildor

ATI RN

ATI RN