Open-Ended Questions in Nursing Communication

Correct Answer: A

Rationale: The correct answer is A because it demonstrates empathy, offers support, and involves the patient in the care plan. The nurse acknowledges the patient's feelings, shows willingness to collaborate on a solution, and promotes empowerment through bladder retraining. Choice B is incorrect as it dismisses the patient's feelings and is unprofessional. Choice C, although somewhat supportive, lacks active involvement in addressing the issue. Choice D does not promote independence or address the patient's emotional needs.

Correct Answer: C

Rationale: The correct answer is C because developing self-awareness of personal healthcare beliefs is the first step in providing culturally competent care. By understanding one's own beliefs and biases, the nurse can approach care without imposing personal values. This self-awareness allows for better communication and respect for diverse client perspectives. A: Adopting a transcultural framework is important but should come after self-awareness to ensure authenticity. B: Asking clients about their beliefs is valuable, but understanding one's own beliefs must come first. D: Recognizing ethnocentric beliefs of minorities is important but not the initial step in providing culturally competent care.

Correct Answer: C

Rationale: The correct answer is C: Request a Spanish-speaking medical interpreter. This is the best action because it ensures accurate and effective communication between the nurse and the patient, maintaining patient confidentiality and preventing misinterpretation. Using a bilingual friend of the patient (A) may lead to bias or inaccurate translation. Nonverbal communication and drawing pictures (B) may not convey complex medical information effectively. Interviewing the patient's English-speaking daughter (D) may result in miscommunication and potential inaccuracies in the health history.

Correct Answer: B

Rationale: The correct answer is B: Connect. In the F.O.C.U.S. model, "C" stands for Connect because building a connection with the person you are communicating with is essential for effective communication. By connecting on a personal level, you establish trust and understanding, making it easier to convey your message. A: Communicate is incorrect because communication is the overarching concept in the model, not specifically represented by the letter "C." C: Concern is incorrect as it does not align with the key aspect of building a connection. D: Convince is incorrect as the focus of the model is on understanding and connecting, not persuading.

Correct Answer: A

Rationale: The correct answer is A because it demonstrates empathy, offers support, and involves the patient in the care plan. The nurse acknowledges the patient's feelings, shows willingness to collaborate on a solution, and promotes empowerment through bladder retraining. Choice B is incorrect as it dismisses the patient's feelings and is unprofessional. Choice C, although somewhat supportive, lacks active involvement in addressing the issue. Choice D does not promote independence or address the patient's emotional needs.