Open-Ended Questions in Nursing Communication

Correct Answer: B

Rationale: The correct answer is B because listening to the patient describe their feelings of anxiety related to severe dyspnea indicates empathy, active listening, and emotional support, which are essential for building a strong nurse-patient bond. By actively listening to the patient's concerns, the nurse shows genuine care and understanding, fostering trust and connection. Choices A, C, and D are incorrect: A: Expects the patient to meet exercise goals - This choice emphasizes a more authoritative approach and does not necessarily indicate a strong bond. C: Develops teaching plan based on learning preferences - While important for effective teaching, this choice focuses on education rather than emotional connection. D: Refrains from touching the patient - Touch can be a comforting gesture and important for physical assessment, but avoiding it altogether may not necessarily indicate bonding.

Correct Answer: C

Rationale: The correct answer is C: Bag-valve mask with extension tubing. This is the most important equipment to show to the student because it is essential for providing immediate ventilation support in case of respiratory distress for a patient with a tracheostomy or partial laryngectomy. The bag-valve mask allows for manual ventilation by delivering oxygen to the patient's lungs, and the extension tubing ensures easy access to the patient's airway. A: An adult-sized endotracheal tube is not the most important equipment in this scenario as the patient already has a tracheostomy in place. B: A laryngeal scope with blades of several sizes is used for visualizing the larynx and not essential for immediate respiratory support. D: A tracheostomy insertion tray is used for performing tracheostomy procedures and not required for routine emergency respiratory support. In summary, the bag-valve mask with extension tubing is the most critical equipment for immediate ventilation support

Correct Answer: B

Rationale: The correct answer is B because it demonstrates active listening and encourages the patient to share more information about their difficulty sleeping. By asking the patient to elaborate, the nurse can gather important details to identify the root cause and provide appropriate interventions. Choice A is dismissive and lacks empathy. Choice C makes an assumption without gathering more information. Choice D is a generalization and does not address the patient's specific concerns.

Correct Answer: D

Rationale: The correct answer is D: Asking probing questions. In this scenario, the nurse's question is intrusive and seeks detailed information that may not be necessary for the patient's care. Probing questions can make the patient feel uncomfortable and defensive, hindering effective communication. By asking why the patient was on the roof while intoxicated, the nurse is not focusing on the immediate care needs of the patient but rather delving into personal details. This type of communication can lead to a breakdown in trust between the nurse and the patient. Summary: A: Changing the subject - This is not the correct choice as the nurse's statement does not involve diverting the conversation to a different topic. B: Defensive response - This is not the correct choice as the nurse's statement is not defensive but rather inquisitive. C: Inattentive listening - This is not the correct choice as the nurse is actively engaging in conversation with the patient, albeit in a probing manner.

Correct Answer: C

Rationale: The correct answer is C because developing self-awareness of personal healthcare beliefs is the first step in providing culturally competent care. By understanding one's own beliefs and biases, the nurse can approach care without imposing personal values. This self-awareness allows for better communication and respect for diverse client perspectives. A: Adopting a transcultural framework is important but should come after self-awareness to ensure authenticity. B: Asking clients about their beliefs is valuable, but understanding one's own beliefs must come first. D: Recognizing ethnocentric beliefs of minorities is important but not the initial step in providing culturally competent care.