Communication Skills in Nursing Questions

Questions 52

ATI RN

ATI RN Test Bank

Communication Skills in Nursing Questions Questions

Question 1 of 5

The nurse is aware that the use of false reassurance is harmful to the nurse-patient relationship, because this communication block:

Correct Answer: A

Rationale: The correct answer is A because false reassurance dismisses the patient's concerns, invalidating their feelings and diminishing trust. By not acknowledging the patient's worries, the nurse fails to address the root of the issue and hinders open communication. Choice B is incorrect because false reassurance does not necessarily imply judgment. Choice C is incorrect as it does not summarize concerns but rather downplays them. Choice D is incorrect as it does not confuse the patient but rather fails to address their emotional needs.

Question 2 of 5

A nurse says to a patient, "I am going to take your TPR, and then I'll check to see whether you can have a PRN analgesic." In considering factors that affect communication, the nurse has:

Correct Answer: C

Rationale: Correct Answer: C - The nurse has used medical jargon, which might not be understood by the patient. Rationale: 1. "TPR" and "PRN" are medical abbreviations that may not be familiar to the patient. 2. Using medical jargon can lead to confusion and miscommunication. 3. Effective communication in healthcare requires using language that the patient can easily understand. 4. It is important for the nurse to ensure clear and concise communication to promote patient understanding and cooperation. Summary of other choices: A: This choice is incorrect because using terminology that the patient may not understand does not constitute clear communication. B: This choice is incorrect because providing relevant information, even if technical, is not unnecessary if it aids in patient understanding. D: This choice is incorrect because simply stating what is happening without ensuring understanding does not address the issue of effective communication.

Question 3 of 5

The home care nurse visits a mother and her newborn 2 days after discharge from the hospital. The mother states, "My baby cries all the time. I must not be a very good mother." Which response by the nurse is nontherapeutic?

Correct Answer: C

Rationale: The correct answer is C because it suggests avoiding the issue rather than addressing the mother's feelings of inadequacy. A is therapeutic as it acknowledges the mother's concerns. B shows empathy and physical support. D encourages the mother to further express her feelings for better understanding. Ultimately, C is nontherapeutic as it dismisses the mother's emotions without addressing them directly.

Question 4 of 5

When communicating with a preschooler, the nurse should:

Correct Answer: D

Rationale: Step 1: Preschoolers have limited vocabulary and understanding, so using familiar words is essential. Step 2: Simple, short sentences are easier for preschoolers to comprehend. Step 3: Concrete explanations help preschoolers grasp concepts better. Step 4: Considering developmental level ensures effective communication. Summary: A, B, and C are incorrect as they go against the principles of effective communication with preschoolers.

Question 5 of 5

When a nurse is conducting an assessment interview, the most efficient technique would be:

Correct Answer: D

Rationale: The correct answer is D, asking closed questions to obtain essential information, because closed questions are direct and efficient in gathering specific details quickly. Open-ended questions may lead to lengthy responses and may not yield precise information. Excluding relatives and friends (choice B) is not necessary and may hinder communication. Explaining the purpose of the interview (choice A) is important but may not be the most efficient technique initially. Telling the patient what data are already available (choice C) may bias their responses and limit the information obtained.

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