Contemporary Issues in Nursing

Correct Answer: A

Rationale: The correct answer is A: Blacks. The rationale for this is that federally defined minority groups in the US typically include African Americans or Blacks. This group has historically faced disparities in healthcare access and outcomes. Russians (B) are not federally defined as a minority group in the US; Hispanics (C) and Asians or Pacific Islanders (D) are also federally recognized minority groups, but the question asks for all options that apply, and only A is explicitly mentioned in the question stem. Therefore, A is the correct answer based on the information provided.

Correct Answer: C

Rationale: The correct answer is C: personal interactions with employees. Customer satisfaction is primarily influenced by the quality of interactions with employees as it shapes the overall experience. Positive interactions build trust, rapport, and a sense of care which directly impact satisfaction levels. This human element creates a more personalized and engaging experience for customers, leading to higher satisfaction rates. Access to modern facilities (A) and an extensive menu selection (B) may enhance the overall customer experience but do not directly address the core factor of personal interactions. Having to undergo fewer invasive procedures (D) is not relevant to customer satisfaction in this context.

Correct Answer: A

Rationale: The correct answer is A because the primary goal for a new graduate nurse in their first job is to successfully complete the orientation process. This is crucial for transitioning from the academic setting to the professional nursing environment. Completing orientation ensures that the nurse is equipped with the necessary knowledge and skills to provide safe and effective patient care. Choice B is incorrect because scheduling interviews immediately after graduation may not allow the nurse enough time to prepare adequately for the interview process. Choice C is incorrect because while self-confidence is important, relying solely on past achievements of peers may not be a sustainable source of confidence in a new work environment. Choice D is incorrect because while work history and letters of recommendation can be valuable, they may not necessarily be the primary focus during the initial stages of a new nurse's career.

Correct Answer: A

Rationale: The correct answer is A because the primary factor that characterizes a patient receiving palliative care is a diagnosis of a serious, life-threatening disease. Palliative care focuses on providing relief from the symptoms and stress of a serious illness, regardless of the stage of the disease or the prognosis. This means that palliative care can be appropriate for patients with a variety of life expectancies, not just those with less than 12 months to live. Choices B and C are incorrect because while they are important factors in healthcare decision-making, they are not the primary factor that characterizes a patient receiving palliative care. Choice D is also incorrect because palliative care can be provided to patients with various life expectancies, not just those with less than 12 months to live.

Correct Answer: C

Rationale: The correct answer is C: phenomenology. Phenomenology focuses on exploring and understanding individuals' lived experiences to uncover the essence of a phenomenon. In this case, the nurse is interested in understanding the meaning of surviving polio from the perspective of those diagnosed with the disease. By reflecting on the data and identifying common themes, the researcher aims to capture the essence of the human experience of surviving polio. Grounded theory (A) is a method used to develop theories from data, not necessarily focusing on the lived experience. Ethnography (B) involves studying cultures and societies, which is not directly aligned with understanding individual experiences. Case study (D) typically focuses on in-depth analysis of a specific individual or group, rather than exploring common themes across individuals' experiences.