Open-Ended Questions in Nursing Communication

Correct Answer: B

Rationale: The correct answer is B because assuming the patient can understand shows respect and preserves their dignity. Speaking slowly and clearly allows the patient more time to process information. Choice A is incorrect as shouting may further confuse the patient. Choice C is incorrect as direct communication with the patient is essential.

Correct Answer: B

Rationale: The correct answer is B: Wear a name badge that clearly identifies the home care agency. This action conveys professionalism, credibility, and respect for the client by clearly identifying the nurse's affiliation and role. It helps establish trust and ensures transparency. A: Asking the client to develop a list of needs for the next visit may be premature and could come across as insensitive or overwhelming for the client during the initial meeting. It does not directly convey respect. C: Providing contact information for other clients as references is inappropriate and breaches confidentiality. It can also violate the client's privacy and trust. This action does not convey respect. D: Assuring the client of confidentiality is important, but it may not directly convey respect in the same way as wearing a name badge does. It is an essential aspect of professionalism but does not establish credibility or respect as visibly as wearing a name badge.

Correct Answer: C

Rationale: The correct answer is C: Request a Spanish-speaking medical interpreter. This is the best action because it ensures accurate and effective communication between the nurse and the patient, maintaining patient confidentiality and preventing misinterpretation. Using a bilingual friend of the patient (A) may lead to bias or inaccurate translation. Nonverbal communication and drawing pictures (B) may not convey complex medical information effectively. Interviewing the patient's English-speaking daughter (D) may result in miscommunication and potential inaccuracies in the health history.

Correct Answer: A

Rationale: Step-by-step rationale: 1. Acting natural around others promotes authenticity and builds trust in relationships. 2. Being genuine involves being true to oneself and not putting on a facade. 3. It fosters open communication and understanding among colleagues. 4. It helps create a positive and respectful work environment. Summary: Choice A is correct because being genuine is essential in promoting respect. Choices B, C, and D are incorrect because while listening, admitting mistakes, and sincere compliments are important, they do not directly relate to the concept of being genuine in fostering respect.

Correct Answer: D

Rationale: The correct answer is D because relaxed muscles and a concerned expression convey warmth. Relaxed muscles indicate a sense of calm and approachability, while a concerned expression shows empathy and care. Small pupils and a fixed gaze (A) can be perceived as cold or distant. Furrowed brow and wrinkled forehead (B) suggest tension or worry. Pursed lips and a forced smile (C) may come across as insincere. In summary, D is the best choice as it combines physical relaxation with emotional warmth.