ATI RN
Communication in Nursing Test Bank Questions
Question 1 of 5
The nurse manager asks the staff nurse to work an extra shift. Which response by the staff nurse is assertive and based on rational beliefs?
Correct Answer: C
Rationale: The correct answer is C because it directly and assertively communicates the staff nurse's inability to work an extra shift. This response sets clear boundaries and respects the nurse's own limitations and well-being. It is based on rational beliefs as it acknowledges personal capacity without guilt or unnecessary explanations. Explanation of other choices: A: This choice is not assertive as it prioritizes avoiding upsetting the nurse manager over the nurse's own needs and boundaries. B: This response is confrontational and does not address the request directly, focusing instead on questioning past occurrences. D: While this response offers to work the extra shift as a last resort, it does not assert the nurse's own limitations clearly, leaving room for potential guilt or manipulation.
Question 2 of 5
The nurse cares for a patient who has metastatic cancer. Which action(s) by the nurse conveys warmth? (Select all that apply)
Correct Answer: B
Rationale: The correct answer is B: Show interest by occasional head nodding. This action conveys warmth by demonstrating active listening and engagement with the patient. It shows empathy and understanding without being intrusive. Avoiding distracting actions such as hand gestures (A) may come across as cold or disinterested. Leaning forward toward the patient at a 45-degree angle (C) can be perceived as invading personal space. Placing arms across the chest to prevent fidgeting (D) may appear defensive or closed off, lacking warmth and openness.
Question 3 of 5
According to Swanson's theory, there are five caring processes, one of which is "knowing." What are the other four?
Correct Answer: B
Rationale: The correct answer is B: Maintaining belief, being with, doing for, and enabling. - Maintaining belief: Involves believing in the patient's capacity for self-care. - Being with: Being present and connecting emotionally with the patient. - Doing for: Providing assistance and meeting the patient's needs. - Enabling: Encouraging and supporting the patient to reach their full potential. Other choices are incorrect: - A: Communication, assertiveness, responsibility, and caring do not align with Swanson's caring processes. - C: Understanding, action, information, and comfort are not the caring processes in Swanson's theory. - D: Maintaining belief, being with, enabling, and supporting is partly correct but lacks the "doing for" process.
Question 4 of 5
The nurse cares for the mother of a child who died in the emergency room as a result of an accidental poisoning. Which response by the nurse is appropriate?
Correct Answer: B
Rationale: The correct answer is B because accurately reflecting on the mother's feelings shows understanding and empathy, validating her emotions. This approach helps establish trust and connection, essential in providing emotional support. A: Placing greater emphasis on nonverbal aspects may not effectively convey empathy and understanding. C: Merely repeating exact phrases may come off as insincere and robotic, lacking genuine empathy. D: Reflecting on the mother's feelings using the nurse's own words may not accurately capture the depth of the mother's emotions and may lead to misinterpretation.
Question 5 of 5
the HCP because the client deserves to have adequate pain relief.
Correct Answer: A
Rationale: The correct answer is A because it demonstrates a proactive approach to ensuring the client receives adequate pain relief. By waiting until the medication change occurs and then monitoring the client's response, the healthcare provider can assess the effectiveness of the new medication and make any necessary adjustments promptly. This approach prioritizes the client's well-being by addressing their pain management needs in a timely and thorough manner. Choices B, C, and D are not as effective as they do not involve actively monitoring the client's response to the medication change, which is crucial in ensuring optimal pain relief for the client.
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