ATI RN
Communication Skills in Nursing Questions Questions
Question 1 of 5
The nurse cares for a patient who complains of back pain. Which question should the nurse ask to obtain specific information about the back pain?
Correct Answer: D
Rationale: The correct answer is D: "What do you think caused the back pain?" This question helps to gather specific information about the patient's perception and understanding of the back pain, which can provide valuable insights into the potential cause and severity. By understanding the patient's perspective, the nurse can tailor further assessments and interventions accordingly. Choice A is incorrect because it focuses on offering medication without addressing the underlying cause of the pain. Choice B is incorrect as it is too broad and may not directly elicit information related to the back pain. Choice C is incorrect as it pertains to family history of osteoporosis, which may not be directly relevant to the current back pain complaint.
Question 2 of 5
When the patient says, "I get so anxious just lying here in this hospital bed. I have a million things I should be doing at home," the most empathetic response would be:
Correct Answer: B
Rationale: Correct Answer: B - "It sounds like you're having a tough time dealing with this situation." Rationale: 1. Acknowledges feelings: The response acknowledges the patient's feelings of anxiety and difficulty. 2. Empathy: It shows empathy by recognizing the patient's emotional state. 3. Validation: Validates the patient's experience without making assumptions or minimizing their feelings. Incorrect Choices: A: Invalidating response, assumes feelings. C: Provides a generic platitude, lacks specific acknowledgment of the patient's feelings. D: Appears judgmental and dismissive of the patient's emotions.
Question 3 of 5
According to Swanson's theory, there are five caring processes, one of which is "being with." Which of the responses by the nurse portrays an understanding of the concept of "being with" a client?
Correct Answer: D
Rationale: The correct answer is D because "being with" in Swanson's theory refers to the nurse being emotionally present and fully engaged with the client. This involves active listening, empathy, and creating a supportive and therapeutic relationship. Charting in the room (A) does not demonstrate being present with the client. Wearing a locator badge (B) is more about accessibility than emotional presence. Requesting one-on-one staffing (C) may provide more time, but it doesn't guarantee emotional connection. In summary, choice D best reflects the concept of "being with" as it focuses on the nurse's emotional presence and attentiveness to the client's needs.
Question 4 of 5
Which characteristic would the nurse use to define culture? (Select all that apply)
Correct Answer: A
Rationale: Step 1: Culture is defined as learned and shared lifeways of a particular group. This encompasses traditions, customs, beliefs, and practices. Step 2: This definition aligns with the concept of culture as a dynamic and evolving entity shaped by societal influences. Step 3: Social identity influenced by language and religion (B) is a component of culture, but not an all-encompassing definition. Step 4: Belief in the superiority of one's own ethnic group (C) is a cultural bias and does not define culture as a whole. Step 5: Values influencing thinking and actions (D) are important aspects of culture but do not fully encapsulate the complexity of cultural identity.
Question 5 of 5
A nurse says to a patient, "I am going to take your TPR, and then I'll check to see whether you can have a PRN analgesic." In considering factors that affect communication, the nurse has:
Correct Answer: C
Rationale: Correct Answer: C - The nurse has used medical jargon, which might not be understood by the patient. Rationale: 1. "TPR" and "PRN" are medical abbreviations that may not be familiar to the patient. 2. Using medical jargon can lead to confusion and miscommunication. 3. Effective communication in healthcare requires using language that the patient can easily understand. 4. It is important for the nurse to ensure clear and concise communication to promote patient understanding and cooperation. Summary of other choices: A: This choice is incorrect because using terminology that the patient may not understand does not constitute clear communication. B: This choice is incorrect because providing relevant information, even if technical, is not unnecessary if it aids in patient understanding. D: This choice is incorrect because simply stating what is happening without ensuring understanding does not address the issue of effective communication.
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